![]() Overseas Protection: Portable Items such as Laptops, Tablets, Mobile Phones and Digital Cameras that can be used whilst travelling overseas are Covered when they suffer a Breakdown whilst overseas. ![]() Power Surge Protection: Your Item is Covered for a Breakdown caused by a power surge.Free Freight Costs: During the claims process, We will Cover any freight costs associated with the handling of Your Item.Free Assessment: We will not charge You for an assessment, even when no fault is found with Your Item.Fair Wear and Tear: We Cover mechanical or electrical breakdown of Your Item even as a result of Fair Wear and Tear.The date that is 21 days after the repairer received possession of Your Item.The date the repairer sends to You or makes available to You Your Covered Item having completed repairs and.Our 21 day guarantee commences from when the repairer has possession of Your Item and ceases the earlier of:.Repair Time Guarantee: If We take longer than 21 days to repair Your Item, We will replace it with a new product or provide You with a Store Card.No Lemon Guarantee: During the period of Your Cover, if Your Item costs more than $400 and has been repaired three times under Your Premium Care Product Protection Plan, on the fourth time We will replace it with a new product or provide You with a Store Card.Replacement for products under $400: During the period of Your Cover, if Your Item costs less than $400 and it suffers a Breakdown, We will replace it with a new product or provide a Store Card.Peace of mind: You are Covered for problems with the functionality or operation of Your Item, including Fair Wear and Tear, during the term of Your Premium Care Product Protection Plan.Benefits of the Premium Care Product Protection Plan ![]() This section should always be read in conjunction with the Terms and Conditions for Product Care ® Coffee and Replacement (Electrical).This product comes with a 24 month manufacturer's warranty. There are exclusions and limitations to Product Care. Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more. Our team is here to provide support every step of the way. Whether You are experiencing a product fault or needing toll free technical assistance. Our experienced support team ensures that the assessment, repair or replacement process under Your Product Care is a convenient experience. If, during the Product Care term, after the occurrence and repair of the First Eligible Fault, Your Product fails to operate due to another Eligible Fault, We will provide a one-off replacement of Your Product. If, during the Product Care Term, Your Product fails to operate as a result of a First Eligible Fault, We will repair Your Product. Product Care Coffee Plans are available for selected coffee machine products. If, during the Product Care Term, Your Product fails to operate as a result of an Eligible Fault, We will provide a one-off replacement of Your Product. ![]() Product Care Replacement Plans are available on selected products. With Product Care you can relax knowing Your purchase comes with additional protection.ĭiscover all of the benefits Product Care ® brings you: Certainty See Full Range Get Savings for your next Rugs Hibernation Haven Shop our latest Quilts & Pillows Take recovery into your own hands Shop now Massage Wonders Try percussive therapy massage guns now! See all Cameras, Printers & PhotoCentre.Clearance Quality clearance phones on sale!įind older models at great prices.
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